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    AI Studio not loading

    AI Studio not loading

    avfe
    Member

    Hello,

    I am trying to open the AI-studio on a MacBook (running Big Sur 11.4), but the application does not load properly. It is stuck on the loading screen (see attached screenshot). What can I do so that the application loads properly?

    Thanks in advance.

    16 REPLIES 16

    Minhwan
    Community Moderator
    Community Moderator

    Hello avfe, 

     

    I asked my colleague to have a test based on Big sur, but he couldn't find the issue neither. 

    If you don't mind and possible, could you test with another MAC?

    Thanks, 

    mariamjamal
    Occasional Visitor

    I have the same issue, it doesn't load.

    Were you able to solve it?

    I was not able to solve it. I used an old MacBook air to open the application. 

    Minhwan
    Community Moderator
    Community Moderator

    Hello avfe, 

     

    We didn't test old version of MAC. 

    Could you update your MAC and test it? 

    If there is still problem, please let me know. 

    Thank you. 

    Hello,

    I am running macOS Big Sur (11.4). I have been finding that the program does not work on 10.4, but it does work for older versions of mac OS. 

    Thanks.

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