AI studio hangs at loading screen on Mac

[kenku]

I know this is bit of a duplicate, but I see no solution in the forum.    The Mac version of the app hangs on the loading screen on my MacBook.  M3 based Sonoma 14.    I know this runs as an Intel app using Rosetta.   Any idea how to get this running?    I have installed the server version up on a cloud account for now, but that has its own challenges with using the dev board data.  

[karel_f]

I installed window on Parallels Desktop, Bosch is realy lazy to solve problem. I've heard that problem from multiple places. In the future, it is better to use other manufacturers. Unfortunately, the time when they produced quality things is over.

[kmca]

I have just upgraded to BME AI-Studio 2.3.2 and what was working fine is now hanging at the load screen

Server.log is not created, Main.log is empty, and Electron.log has one line:

{"level":"info","message":"Exit forked server process (null, SIGILL)","service":"electron","timestamp":"2024-03-19T22:36:26.471Z"}

electron.log (END)

I am on MacOS 14.4 Sonoma, and brew has updated/upgraded node to v21.7.1.

Other than deleting the App is there a better way to clean up the install/uninstall.?

Keith

[eigenraum]

Hi,

Same for me, on an Apple M2 Pro, Sonoma 14.4.1
I opened a ticket for that. Let's see if Bosch can help...

Shell output, not sure if you can add debug parameters:

fh@Mini-von-Frank MacOS % ./BME\ AI-Studio 

2024-04-06 13:19:11.468 BME AI-Studio[1340:48326] WARNING: Secure coding is not enabled for restorable state! Enable secure coding by implementing NSApplicationDelegate.applicationSupportsSecureRestorableState: and returning YES.
objc[1341]: Class WebSwapCGLLayer is implemented in both /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/Frameworks/libANGLE-shared.dylib (0x7ffb49c81cf8) and /Applications/BME AI-Studio.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Libraries/libGLESv2.dylib (0x1121b2ce0). One of the two will be used. Which one is undefined.
info [13:19:16] (electron): Exit forked server process (null, SIGILL)

Best Regards,
Frank

[karel_f]

I downloaded Parallels Desktop and windows 😀

[av207]

Hi, I have the same issue and see the same output when running the application from the Terminal.

--

% ./BME\ AI-Studio
2024-04-22 20:22:58.197 BME AI-Studio[3045:70437] WARNING: Secure coding is not enabled for restorable state! Enable secure coding by implementing NSApplicationDelegate.applicationSupportsSecureRestorableState: and returning YES.
objc[3046]: Class WebSwapCGLLayer is implemented in both /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/Frameworks/libANGLE-shared.dylib (0x7ffb46d31cf8) and /Applications/BME AI-Studio.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Libraries/libGLESv2.dylib (0x112c5ece0). One of the two will be used. Which one is undefined.
info [20:23:02] (electron): Exit forked server process (null, SIGILL)

--