Bosch Sensortec Community

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    AI studio hangs at loading screen on Mac

    AI studio hangs at loading screen on Mac

    kenku
    Member

    I know this is bit of a duplicate, but I see no solution in the forum.    The Mac version of the app hangs on the loading screen on my MacBook.  M3 based Sonoma 14.    I know this runs as an Intel app using Rosetta.   Any idea how to get this running?    I have installed the server version up on a cloud account for now, but that has its own challenges with using the dev board data.  

    10 REPLIES 10

    BSTRobin
    Community Moderator
    Community Moderator

    Hi kenku,

    You can uninstall the software and install BME AI-Studio Desktop for macOS v2.3.2(download from https://www.bosch-sensortec.com/software-tools/software/bme688-software/) again.
    Use Terminal to start the software and see if there are any error messages.

    There are no error messages.   The spash screen and the menu controls for it start, but the application never actually starts.   The last line on the splash screen is 'loading...' under the 2.3.2.   App appears to just be spining and waiting.    In the screen shot attached, you can see that it is running in x86 emulation mode and has spawned a bunch of threads.   The only thing that is really using any CPU time is the GPU helper.

    karelfunda@MacBook-Pro bme688_development_kit_software_v2-1-4 % /Applications/BME\ AI-Studio.app/Contents/MacOS/BME\ AI-Studio
    2024-03-14 22:07:06.738 BME AI-Studio[42760:4478280] WARNING: Secure coding is not enabled for restorable state! Enable secure coding by implementing NSApplicationDelegate.applicationSupportsSecureRestorableState: and returning YES.
    bootstrap_check_in(): (os/kern) unknown error code (44c)
    objc[42776]: Class WebSwapCGLLayer is implemented in both /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/Frameworks/libANGLE-shared.dylib (0x7ffb427299c0) and /Applications/BME AI-Studio.app/Contents/Frameworks/Electron Framework.framework/Versions/A/Libraries/libGLESv2.dylib (0x11261fce0). One of the two will be used. Which one is undefined.
    info [22:07:28] (electron): Exit forked server process (null, SIGILL)

    I have exactly the same problem, any solution?

    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist