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    Need Technical Support on -  BNO055 - Difference between silk print A6 and A9

    Need Technical Support on -  BNO055 - Difference between silk print A6 and A9

    Sugary
    Member

    Need Technical Support on -  BNO055 - Difference between silk print A6 and A9

    One of our productS has been using one of your components since last year.
    Part Number : BNO055
    Description: Intelligent 9-axis absolute orientation sensor.

    However, we encountered some problems recently when we were using this BNO055 senero.
     
    We were ordering/using as below before, it worked as expected.
    Silk print:
    701
    A9
    LRY 

    Sugary_0-1629391370823.png

     

     

    However, the last batch we ordered didn't work as we expectation.After deeper investigation, we found the silk print differs from the ones we ordered before.
    Silk print:
    701
    A6
    LRY
    Sugary_1-1629391397993.png

     

    We checked the datasheet, we found the 2nd line from your datasheet shows this is for your internal use purpose.
     
    I contact you immediately and want to get your support on below points :
    1>. What's the difference between A9 and A6? Are they compatible with each other?
    2>.If A6 isn't compatible with A9, what's the best solution for us to correct the problem? (we found the A6 sensor doesn't work)
    3>. Or maybe we ordered a wrong sensor or a fake sensor?
     
    Looking forward to support and Thank you very much!
    19 REPLIES 19

    Hello,

    Is there any new response?

    kevin-jll
    Occasional Visitor

    If have abnormal product, cannot appear on the market sale;

    kevin-jll
    Occasional Visitor

    If have abnormal product, cannot appear on the market sale

    kevin-jll
    Occasional Visitor

    If have abnormal product, cannot appear on the market sale

    I have the same problem!

    Part Number : BNO055

    Description: Intelligent 9-axis absolute orientation sensor. 

    Has the problem of BNO055 Silk print A6 and A9 been solved?

    If you have a good solution, I need your help.

    Thank you very much again.

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