Development Desktop Software Fails to Open

I'm trying to use an an Application Board 3.1 with the Development Desktop software.

  • Application Board 3.1 has been flashed with v3.1.0 firmware

  • Development Desktop software is v4.0.20

When I have the app board connected to my PC (Windows 11 64-bit) and open the DD software I always get an error:

  • If I have the app board connected with no shuttleboard attached I get the "Connection failed" error (see below). I can see the app board in my Device Manager list as COM7.

  • If I have the app board connected and either the BME690 1x shuttleboard OR the BME690 8x shuttleboard is attached, I get the "Unsupported sensor" error (see below)

Please help.

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