BME688 connects to the app, but does not work

[Adrián]

Hello.
I have been working with 8 BME688 kits for 4 months. For 2 days, 6 of these kits have not shown any data in the mobile application.
The 8 kits connect via bluetooth to the app, but those 6 remain blank. They also don't show any kind of error messages like when the SD card doesn't have the settings.

Otherwise, all 8 kits can log data normally.

[BSTRobin]

Hi Adrián,

Sorry for the delay reply.
Suggest you use latest software https://www.bosch-sensortec.com/software-tools/software/bme688-software and run it again.

[Adrián]

Hi BTSRobin, thanks for your reply.

After updating all the software, the problem continued as before. I started a new thread the last week to gather all the new information:

https://community.bosch-sensortec.com/t5/MEMS-sensors-forum/BME688-no-prediction-new-app/m-p/74952#M...

[BSTRobin]

Hi Adrián,

You can open COM port on PC side, and see if there is some error print information.

[BSTRobin]

Hi Adrián,

You can open COM port on PC side, and see if there is some error print information.