Bosch Sensortec Community

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 
    SOLVED

    Need Technical Support on -  BNO055 - Difference between silk print A6 and A9

    Need Technical Support on -  BNO055 - Difference between silk print A6 and A9

    Sugary
    Member

    Need Technical Support on -  BNO055 - Difference between silk print A6 and A9

    One of our productS has been using one of your components since last year.
    Part Number : BNO055
    Description: Intelligent 9-axis absolute orientation sensor.

    However, we encountered some problems recently when we were using this BNO055 senero.
     
    We were ordering/using as below before, it worked as expected.
    Silk print:
    701
    A9
    LRY 

    Sugary_0-1629391370823.png

     

     

    However, the last batch we ordered didn't work as we expectation.After deeper investigation, we found the silk print differs from the ones we ordered before.
    Silk print:
    701
    A6
    LRY
    Sugary_1-1629391397993.png

     

    We checked the datasheet, we found the 2nd line from your datasheet shows this is for your internal use purpose.
     
    I contact you immediately and want to get your support on below points :
    1>. What's the difference between A9 and A6? Are they compatible with each other?
    2>.If A6 isn't compatible with A9, what's the best solution for us to correct the problem? (we found the A6 sensor doesn't work)
    3>. Or maybe we ordered a wrong sensor or a fake sensor?
     
    Looking forward to support and Thank you very much!
    19 REPLIES 19

    Hi,

    The second row marking was internally used.
    —— I know this is for your internal use, this is why I'm contacting with you to get the difference between A6 & A9.
    If there is NO any special meaning, I assume A6 & A9 should have same function from the datasheet.

    So, please confirm the difference between A6 & A9;

    If what I ordered are fake chips, Can Bosch support me on analysising the details? Or how should we  punish the sellers?
    I believe Bosch should have a immediate punishment mechanism to the sellers.
    We should use legal proceedings if necessary. In this case, we need support from Bosch as well.

    So please don't keep silent. since this is a big deal for us.
    Thanks

     

    BSTRobin
    Community Moderator
    Community Moderator

    Hello Sugary,

    We are very sorry, but unfortunately we cannot support you in refunding the payment and have to refer you to the seller for this. We hope that this issue will be resolved as soon as possible.

    Thanks.

    So you are working on helpping us to solve the problem? Or  you can't tell me the difference between A6 & A9?

    I want to confirm with you, are the 501PCs of BNO055 chips with A6 silk print are fake chips?
    Can you help me on this problem?

    And you can do nothing support activities ? even if your customer feedback to you that your client may order fake BNO055 Chip.

    OR you can't tell if BNO055 chips with A6 silk print is fake or  not?

    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist